| Zero! We provide all computers, printers and related network equipment. You will need to supply a climate controlled work space (office), power (an extension cord or two) and paper for printing. |
| No is the short answer, however it would be convenient for emailing copies of sale bills. |
| Our system has provisions for accepting credit cards, but the fair would need have a merchant account and terminal for processing. |
| While this is VERY rare, it can happen. We continue on without interruption. However, the large displays will stop working and we won’t be able to recognize buyers until the system is back up. In our twenty plus years of running sales, we have only had 1 situation where the system went down and it was only down for a few minutes/lots. Once it was back up we paused and announced the previous lots and the buyers, then continued on. |
| Leading up to, and after sale day, we will have at least one member of our team on site (or on call if there is a reliable Internet connection available to our network). On sale day, we will have 2 or 3 team members on site to assist with the process. The fair will need to provide personnel to run each terminal. Typically 6 or 7 people is sufficient. |
| Yes, but not much is needed. Most of our screens are pretty simple and intuitive. We usually try to meet with your crew for 10 or 15 minutes before we open registration. |
| Typically, we don’t run receipts out to buyers, so that number is Zero. We provide a kiosk that the buyers can use and remind them during the sale to be sure and stop at the clerks table before they leave for the day (this allows us to make sure we know where they want their animals to go). |
| Again, this number is Zero. Everything is captured by our team member who is entering the closing bid and the buyer number(s). We will want the team member who is recording this information to be within 5′ of the auctioneer. This allows them to speak directly to the auctioneer in case there is any confusion as to the closing bid or buyer numbers. |
| We record both video and audio of the sale. In the event of a discrepancy, we will review the recording to determine what actually happened. |
| Again, the answer is Zero. The buyer information appears immediately after the buyer number is entered. |
| No, the buyer number is good for the entire fair. In fact, the buyer will keep the same number from year to year. |
| No. They can pay at any time, all of their purchases will be on their account. |
| Hate to keep repeating this, but the answer is Zero! There is no delay, as soon as they buy, they can check out. |
| No, the amount each buyer pays can be split any way they want. |
| No they do not. Once a lot number has been assigned to an animal, they can do an add a bid at any time. Also, on the back side of their bidder paddle is a handy little form they can fill out for adding $$ to lots. |
| Yes. Our “Thank You” report will list everyone that purchased or added money to a lot. |
| Our system allows them to do it either way, by the pound or so much for the lot. |
| We can provide a printout that you can include with their check that gives them all that information. |
| Yes! They can call or email us and we will email them a copy of their receipt.(typically within a few minutes of receiving the request). |
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